Every appointment has been allocated a time slot especially for the needs of each client. We do understand that you may need to change your plans from time to time, this is why we allow to cancel or reschedule the appointment.
1. Cancellations and rescheduling are free of charge if done at least 24 hours prior the appointment.
2. You can cancel or reschedule your appointment via email/telephone/text message.
3. Cancellations and rescheduling are free of charge if done at least 24 hours prior the appointment, after which a late cancellation fee of £30 (for an infill appointment) will be charged before making a new booking. Cancelling or rescheduling a full set appointment with less than 24hrs notice will result in total loss of the deposit paid and we will require a new deposit payment before making a new booking.
4. Salon reception working hours are Monday-Friday 10.00am- 9.00pm, Saturday 10.00am-6.00pm. Please note that the salon is closed on Sundays hence cancellations made on that day will not be accepted.