Cancellation, rescheduling and missed appointments
We have 48 hours cancellation/rescheduling policy.
You can cancel or reschedule your appointment via email/telephone/text message. Cancellations and rescheduling up to 48 hours before the time of the appointment are free of charge. Cancellations and rescheduling less than 48 hours before your appointment or missed appointments will result you losing the deposit. Exceptions to our policy cannot be made for any reasons.
When booking made within 48hr and then cancelled or rescheduled deposit is non-refundable.
*If replacement for appointment which has been cancelled/rescheduled within 48 hours has been found, booking fee may be transferred towards next appointment but will not be refunded.