There are certain situations in which the treatment cannot be performed and the Salon will have to refuse to do the treatment.

We are unable to do eyelash extensions treatment, when:

  • you had a recent eye/nose surgery or permanent make up in the eye area
  • your eyes are swollen, red, itchy or have any other signs of abnormal condition
  • there are any signs of eye infection, for example a stye, conjunctivitis or blepharitis
  • you have a hypersensitive skin
  • you have any condition that makes closing eyes difficult
  • you are allergic to eyelash extension adhesive
  • you had an allergic reaction for any products used during the treatment


The above conditions do also apply for a lash lift/Lash Filler treatment, and additionally:

  • pregnancy or breastfeeding
  • no patch test


The eyebrow services cannot be carried out, if:

  • you had a recent permanent make up on your face
  • your skin is red, itchy, swollen or have any other signs of abnormal condition